Chapter 560 Decision (Eighteen)

• In the end, Chadwick Fullner implemented a new rule requiring all waitstaff at every store to gather before the morning shift each day to collectively review the special service purpose and work guidelines.
• Chadwick Fullner wasn't aiming for formality; he simply wanted every employee to remember their responsibilities and obligations on a daily basis.
• Moreover, he strengthened the supervision regulations by meticulously establishing a system of director responsibilities from top to bottom.